Terms of service

TERMS OF SERVICE

Last Updated: September 5, 2026

OVERVIEW

Welcome to ZBR Store. The terms "we," "us," and "our" refer to ZBR Store.

ZBR Store operates zbrstore.com, including its website, online store, content, features, tools, products, and related services (collectively, the "Services"). Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our Services.

These Terms of Service ("Terms") govern your access to and use of our Services and any purchases made through our website.

Please read these Terms carefully before using our Services or placing an order. These Terms contain important information regarding purchases, returns, warranties, limitations of liability, and other legal matters.

By accessing, browsing, or using our Services, or by placing an order through our website, you agree to be bound by these Terms and our Privacy Policy and Return & Refund Policy, each of which is incorporated into these Terms by reference.

If you do not agree with these Terms, you should not access or use our Services.

ELIGIBILITY AND ACCOUNT

By using our Services, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you create an account or provide information to us, you agree to provide accurate, current, and complete information.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

You may not sell, transfer, assign, or otherwise provide your account to another person without our permission.

We reserve the right to suspend or terminate accounts or restrict access to our Services where we reasonably believe that these Terms have been violated, fraud has occurred, or our Services are being misused.

OUR PRODUCTS

We make reasonable efforts to display our products and product information accurately.

However, product colors, images, dimensions, textures, and appearance may vary depending on your device, screen settings, lighting, photography, manufacturing variations, or other factors.

Product descriptions, specifications, availability, pricing, images, and other information may be changed or updated at any time.

We reserve the right to discontinue products, limit quantities, or refuse sales to particular persons, geographic locations, or jurisdictions where permitted by law.

We do not guarantee that products will always be available or that every product will exactly match images or descriptions displayed on our website.

ORDERS AND ACCEPTANCE

When you submit an order through our website, you are making an offer to purchase the products selected by you.

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to accept, refuse, limit, or cancel an order for reasons including, but not limited to:

Product availability
Pricing or listing errors
Suspected fraud or unauthorized transactions
Incorrect customer information
Shipping restrictions
Supplier or fulfillment issues
Inventory limitations
Errors in product information
Other legitimate business or legal reasons

If we cancel or modify an order after payment has been received, we will make reasonable efforts to notify you using the contact information provided with your order and issue any applicable refund.

Please review your order carefully before submitting it. Once an order has entered processing or fulfillment, we may be unable to accommodate cancellation requests.

All purchases are subject to our Return & Refund Policy.

Unless otherwise agreed by us, purchases are intended for personal or household use and not for unauthorized commercial resale.

PRICES, BILLING, AND PAYMENT

Prices, discounts, promotions, and product availability may change at any time without notice.

The price charged for a product will generally be the price displayed at the time the order is submitted and will be reflected in your order confirmation.

Unless expressly stated otherwise, prices may not include applicable taxes, shipping charges, customs duties, import fees, or other charges that may apply depending on your location.

Payment is processed through the payment methods and payment providers made available at checkout.

By submitting payment information, you represent that:

The information provided is accurate and complete
You are authorized to use the payment method
The payment method belongs to you or you have permission to use it
The transaction is authorized by the payment provider

We reserve the right to correct pricing or billing errors and, where permitted by law, cancel or adjust orders affected by such errors.

SHIPPING AND DELIVERY

We primarily sell and ship products to customers in the United States.

Estimated delivery time is generally approximately 5–10 business days, unless otherwise stated on the relevant product page or during checkout.

Delivery times are estimates only and are not guaranteed.

Actual delivery times may vary because of factors including:

Shipping carrier delays
Weather
Customs processing
Incorrect or incomplete addresses
Holidays
High shipping volumes
Supplier or fulfillment delays
Events outside our reasonable control

We are not responsible for delays caused by circumstances beyond our reasonable control.

You are responsible for providing an accurate and complete shipping address at checkout.

If an order cannot be delivered because of an incorrect or incomplete address provided by you, we may be unable to provide a refund or replacement, subject to applicable law and the circumstances of the order.

If your order is delayed, lost, or has another delivery issue, please contact us at info@zbrstore.com so we can review the situation and assist you.

For lost or delivery-compromised packages, any replacement or refund will be handled based on the circumstances of the order, available tracking information, carrier information, fulfillment-provider policies, and applicable law.

RETURNS, REFUNDS, AND EXCHANGES

Our returns, refunds, exchanges, damaged-item claims, and cancellation procedures are governed by our Return & Refund Policy.

Generally, eligible return, exchange, or refund requests must be submitted within 7 days of delivery and are subject to the conditions described in our Return & Refund Policy.

You should contact us at:

info@zbrstore.com

before returning any product.

Do not send a product to an address shown on the original package unless we specifically instruct you to do so.

Our Return & Refund Policy forms part of these Terms.

INTELLECTUAL PROPERTY

Our Services and their contents, including but not limited to text, graphics, logos, designs, images, product descriptions, videos, audio, layouts, and other materials, may be owned by ZBR Store, its licensors, suppliers, or other applicable rights holders and may be protected by copyright, trademark, and other intellectual property laws.

You may access and use our Services for personal, lawful, and non-commercial purposes.

You may not, without our prior written permission:

Copy or reproduce substantial portions of our website
Republish our content
Modify our content
Distribute or sell our content
Create derivative works from our content
Use our trademarks or branding
Scrape or systematically collect our website content
Use our content for commercial purposes

All rights not expressly granted under these Terms are reserved.

ZBR Store names, logos, designs, product names, and slogans may constitute trademarks or other proprietary rights of ZBR Store or their respective owners.

Shopify names, logos, and trademarks belong to Shopify.

All other trademarks appearing on our Services belong to their respective owners.

OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to tools, applications, integrations, or services provided by third parties.

These tools may include payment services, analytics services, advertising technologies, shipping services, customer-support tools, or other integrations.

Third-party tools may be provided on an "as is" and "as available" basis.

We do not necessarily monitor or control third-party tools and are not responsible for their operation, availability, policies, or practices.

Your use of third-party tools may be subject to the third party's own terms and privacy policies.

We may introduce additional features, tools, or services in the future. Such features will also be subject to these Terms unless otherwise stated.

THIRD-PARTY LINKS

Our Services may contain links to websites, applications, services, or resources operated by third parties.

We do not control and are not responsible for third-party websites or services, including their content, accuracy, availability, security, privacy practices, or terms.

If you access a third-party website or service, you do so at your own risk.

Any transactions or interactions you have with third parties are between you and the applicable third party.

You should review the third party's terms and privacy policies before using their services or providing personal information.

RELATIONSHIP WITH SHOPIFY

ZBR Store is powered by Shopify, which enables us to provide the Services to you.

However, purchases made through our website are transactions between you and ZBR Store.

Shopify is not responsible for the products sold by ZBR Store or for the transactions between you and ZBR Store, except to the extent required by applicable law.

Nothing in these Terms is intended to impose obligations on Shopify beyond those applicable to Shopify under its own terms and policies.

PRIVACY

Your use of our Services is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information.

You can review our Privacy Policy on our website.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

CUSTOMER REVIEWS AND FEEDBACK

If you submit reviews, comments, photographs, suggestions, ideas, testimonials, or other content to us ("Feedback"), you grant ZBR Store a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, distribute, and otherwise use that Feedback for business and promotional purposes, subject to applicable law.

You represent that:

You own or have the necessary rights to submit the Feedback
Your Feedback does not violate the rights of another person
Your Feedback is not fraudulent or misleading
Your Feedback does not contain unlawful, abusive, threatening, defamatory, obscene, or harmful material
Your Feedback does not contain malware, viruses, or other harmful code

We may remove or refuse to publish Feedback that we reasonably believe violates these Terms or applicable law.

You remain responsible for the content you submit.

We do not guarantee that we will publish, maintain, or respond to any Feedback.

ERRORS, INACCURACIES, AND OMISSIONS

Our Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping information, or other content.

We reserve the right to correct errors, update information, modify product information, or cancel affected orders where permitted by law.

If an order is affected by a significant pricing or information error, we may contact you regarding the issue and, where appropriate, provide the option to confirm the corrected order or receive a refund.

PROHIBITED USES

You may use our Services only for lawful purposes.

You agree not to use our Services:

For any unlawful or fraudulent purpose
To violate applicable laws or regulations
To infringe intellectual property rights
To harass, threaten, abuse, or harm another person
To submit false or misleading information
To impersonate another person or entity
To interfere with the operation or security of our website
To transmit viruses, malware, or harmful code
To conduct unauthorized automated data collection
To scrape, copy, or extract website content without permission
To collect personal information about other users without authorization
To send spam or unauthorized promotional communications
To bypass security or access controls
To interfere with other customers' use of the Services
To engage in fraudulent transactions
To use our Services for unauthorized commercial resale

We reserve the right to suspend or terminate access to our Services where we reasonably believe that these Terms have been violated or that the Services are being misused.

AUTOMATED ACCESS AND AGENTS

You may not use bots, crawlers, scrapers, automated agents, AI agents, or similar automated systems to access, collect data from, interact with, or interfere with our Services except where expressly authorized by us or permitted by applicable law.

This restriction does not prohibit ordinary search-engine indexing or other automated activity that we expressly permit through technical or other means.

We may use technical measures to restrict or limit unauthorized automated access.

TERMINATION

We may suspend or terminate your access to the Services, or any portion of them, where permitted by law, including if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, abused our Services, or created a security or legal risk.

You remain responsible for obligations incurred before termination.

Provisions that by their nature should survive termination will continue to apply, including provisions concerning intellectual property, Feedback, disclaimers, limitations of liability, indemnification, governing law, and dispute-related provisions.

DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND INFORMATION PROVIDED THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE, ZBR STORE DISCLAIMS WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE EXTENT PERMITTED BY LAW.

WE DO NOT WARRANT THAT:

THE SERVICES WILL ALWAYS BE AVAILABLE
THE SERVICES WILL BE UNINTERRUPTED
THE SERVICES WILL BE ERROR-FREE
INFORMATION ON THE WEBSITE WILL ALWAYS BE COMPLETE OR ACCURATE
PRODUCTS WILL ALWAYS BE AVAILABLE
DELIVERY TIMES WILL ALWAYS BE MET
THE SERVICES WILL BE FREE FROM HARMFUL CODE OR SECURITY RISKS

NOTHING IN THESE TERMS EXCLUDES OR LIMITS ANY WARRANTY OR RIGHT THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZBR STORE AND ITS SERVICE PROVIDERS, CONTRACTORS, PARTNERS, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES OR PURCHASE OF PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID TO ZBR STORE FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

THESE LIMITATIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW AND DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.

INDEMNIFICATION

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless ZBR Store and its service providers, contractors, partners, affiliates, officers, employees, agents, and licensors from claims, losses, liabilities, damages, and reasonable expenses arising from:

Your violation of these Terms;
Your violation of applicable law;
Your misuse of the Services; or
Your violation of the rights of another person or entity.

This obligation does not apply to the extent that the claim results from our own unlawful conduct or from matters that cannot legally be indemnified under applicable law.

SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

WAIVER; ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

These Terms, together with our Privacy Policy, Return & Refund Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and ZBR Store regarding your use of the Services and supersede prior agreements or communications concerning the same subject matter.

ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.

We may assign or transfer our rights and obligations under these Terms in connection with a business transfer, sale, restructuring, merger, or similar transaction, subject to applicable law.

GOVERNING LAW AND DISPUTES

These Terms will be interpreted and applied in accordance with applicable law.

Because ZBR Store operates from Pakistan and primarily serves customers in the United States, the parties acknowledge that different laws may apply depending on the customer's location and the nature of the dispute.

Nothing in these Terms is intended to deprive a consumer of mandatory rights or protections available under the laws that apply to that consumer.

Where permitted by applicable law, disputes relating to these Terms or purchases made through our Services will be handled in a court or other forum with lawful jurisdiction over the parties and the dispute.

CHANGES TO THESE TERMS

You can review the most current version of these Terms at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms by posting an updated version on our website.

We may provide additional notice of material changes where required by applicable law.

Your continued use of the Services after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law.

CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

ZBR Store

Email: info@zbrstore.com

Website: zbrstore.com

Because ZBR Store does not currently have a publicly listed business address or business registration number, we have not included an address, registration number, VAT number, or other information that could be inaccurate.

We may update this section if additional business contact information becomes available.

END OF TERMS OF SERVICE